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Shop -> Special Offers -> Cadanfix Fixings -> Hitachi Power Tools -> Help

How to Shop

This secure online shop has been designed to be user-friendly and easy to find your way around.
If you have any queries about security issues click the Security button for details of how we protect your data.

Quick Reference

1)	Click a Menu Button to see all of the products in that category.
2)	Hover over the Menu Buttons to see the pop-up menu of sub categories.
3)	Search for key products using the search box above.
4)	Click an Item's image for a detailed description.
5)	Click item's Add To Basket button to add it to your shopping basket.
6)	Click the Checkout button in the top right corner to go through our secure checkout procedure.

Click the Main Logo at the top go back to the start of the shop.

The Menu System

The menu system is located to the left of the screen.
Click any menu button to see a list of all the items available for that category.
Move your mouse over the menu button and a menu pops up to the right of the button. Move your mouse across to this menu and click to select the sub-category you're intereted in.

Getting Further Details on Products

To view further details on a products simply click its picture or its name.

Adding Items to Your Shopping Basket

Feel free to browse the shop and add items to your basket.
You can add/remove items while you shop or even empty your basket.
To buy the items in your shopping basket click on the Checkout in the top right corner.
You can still return to shopping and alter the items in your basket at any time until the final Place Order button is clicked after all your payment details have been entered.

Logging In

Click the Login button at the bottom of the screen to log in.
If you don't already have an account with us you will be prompted to create one. We simply need your name, delivery address and email address. Additionally you choose your own username and password to login in the future.
If you have previously created an account then use your username and password to login.

Creating an Account

Click the Create Account button at the bottom of the screen to create an account.
You will be prompted to enter a username and password of your choice for use in future logins.
On the next screen please enter your name, delivery address and email address details.
These details will be saved so that you don't need to enter them all over again for future orders.
The address you specify should be your home address. If you need goods delivering to a different address you will be given the option to enter a different delivery address when placing an order.

The Checkout -Paying for your Goods

To buy the items in your shopping basket click on the Checkout in the top right corner.
You can still return to shopping and alter the items in your basket at any time until the final Place Order button is clicked after all your payment details have been entered.
Follow the checkout procedure to check/enter your delivery address and your payment details.
All details you enter here are encrypted for security.
On the final Confirmation page you can check that all your details are correct (and go back and change any that aren't).
When you're satisfied that everything is ok -click the Place Order button.
Your order will then be accepted and you will receive a confirmation email detailing your goods, your delivery address, and the amount payable.
Sit back and wait for your new stuff to arrive!
You wil receive two further emails regarding your order:

When your order is received by a human.
When your payment has been verified and your goods are despatced.

Comments and Suggestions

We hope you enjoy shopping online with us.
If you have any comments or suggestions about this online shop please email us -we're eager to know what you think of the shop and will strive to make improvements based on your suggestions.

If you need to speak to a human please call us on the number below. We'll be more than happy to answer your questions or even take your order (8:30am-6:00pm Weekdays UK Time).
01246 232 222.

Quality power tools at great prices.
FREE UK delivery on all internet orders.
If you cannot find the product you require or would
prefer to talk to a sales representative feel free to contact us.

Telephone: 01246 232 222
Email : enquiries@cadanproducts.co.uk
All products and prices are subject to availability.
Site last updated 8th October 2008, 4:43 PM (UK Time).